Returns & Exchanges

At Sojanya, we strive to ensure you are completely satisfied with your ethnic wear; however, if you are not happy with your purchase, we offer a hassle-free 7-day return and exchange policy.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

• 2.
  Quality Inspection

  Ensure the garment is unworn, unwashed, and has all original tags and packaging intact to qualify for a successful return process.

• 3.
  Reverse Pickup

  Once your request is approved, our courier partner will schedule a pickup from your delivery address within 48-72 hours.

• 4.
  Refund or Exchange

  After the item reaches our warehouse and passes quality checks, we will process your refund to the original payment method or ship your replacement item.